General Support

If you have any questions or enquiries, please contact us via:

Email: support@teassst.com

Payment Help

In the event you need help with any payment process related questions, feel free to contact our support or the support of the processor. Please note, we may use multiple payment processors, so it is advised to contact our support first.

You can email us at support@teassst.com.

Our Payment Processors Support (CCBill)

Alternatively you can always contact our payment provider.

CCBill Email: Support@ccbill.com
CCBill Support Page - https://support.ccbill.com

Cancellation Policy

Follow these simple steps to cancel your subscription:

1. Login to your account.
2. Go to “My subscriptions” Page where you can see the creators you are subscribed to.
3. Go to the creators profile and press cancel subscription.
4. Continue through the confirmation message.

Complaints Policy

Please visit this link for any complaints https://teassst.com/p/complaint-policy

FAQ GENERAL

What is Teassst

Teassst is an online creator content platform. As a creator you can upload exclusive content for your fans and charge them with a monthly subscription or with PPV (Pay Per View). Teassst allows all kind of creators and does not discriminate against anyone. Loyal fans will show their appreciation not only through monthly subscriptions and PPV but also through tips.

I am not able to log into my Teassst Account

- Please make sure you are using the correct login credentials. If you have forgotten your password, use the "password forgotten" link here.

Why do I need to confirm my Email Address?

In case you forgot your password, we need to be able to send you an email with instructions to reset your password. We also need to be able to inform you of important changes.

Report content or an account

- To report content or an account, please find the 3 dots on each post or on the top right of each user profile. Alternatively please use our contact form. Please include why this content, comment or profile should not be on Teassst.

FAQ CREATOR

How do I become a creator?

Becoming a creator on Teassst is easy. All you need to do is successfully register with your email address and follow the steps to verify your identity by uploading your ID / Passport or Driver's License in the verification process. 

We will then review all information and make sure that the information provided fits the uploaded identification documents. 

Is the registration free?

Yes, you are here to make money, not to pay us :)

Revenue and payouts

What will be my earnings?

You will receive 80% of the total, while Teassst will receive the remaining 20% to compensate for customer service, payment processing, hosting, referral program, and other related services. 

When does Teassst pay me? What is the minimum amount?

The minimum payout amount is 50 USD. Once you have reached 50 USD you can request the amount to be paid out. Payouts usually take 1-3 business days to be in your bank account. 

How can I withdraw my earnings?

We offer 3 forms of payouts. The most common is a bank transfer. We will pay out your earnings via bank transfer if you are located in the SEPA area. Whether you are in the SEPA area you can check here.

If you wish to receive your funds to be transferred to your crypto wallet, please set the coin and address in your payout settings and make sure they are correct.

Please set your preferred payout method here.

I have not received my payout yet - what can I do?

Please allow at least 5 business days to pass before emailing us. If your money still has not arrived, please email us here.

Where can i can find statements for payouts?

Please login to your account and click on statements. You will see all your earnings, spendings, deposits, withdrawals and referrals here.

Where can i can find my earnings / fans revenue?

Please login to your account and click on statements. You will see all your earnings here.

Which subscription prices can I set?

You can set your subscription price, bundles and promo here. We recommend a subscription price between 5 and 50 USD. With Teassst you can also follow any other creator for free regardless of their subscription price. Teassst creators can post "Free", "Premium" and "PPV" posts. Free posts are available to anyone that is logged into Teassst. Premium posts are visible only to those who subscribed to your account. PPV - Pay Per View post can only be unlocked for the specific price you set.

Account - Personal Data

How can I change my username

To change your Teassst username please click on "Edit Profile" or by clicking here.

How can I change my data including my address?

Some data you can edit directly by clicking on "Edit Profile". If you want to change your address, passport or ID please get in contact with us here.

How do I get verified?

We use the verification process containing your personal information, including your Passport / ID and Selfie and Passport / ID and your social media profiles to determine if you get verified or not. Your social media profile must be public at the time of verifying.

Account - Security

How do I change my email address?

Please login to your account and head over to "Settings > Security" or by clicking here. If you are signed up via Social Login (Twitter or Gmail) you can not change your email address by yourself (yet). Please contact us via our support forum here.

How do I change my password?

Please login to your account and head over to "Settings > Security" or by clicking here.

How do I block countries from accessing my profile?

You can block any country from accessing your profile by going to "Settings > Security" or by clicking here.

How do I block other users?

You can block users by visiting their profile clicking on the 3 dots on the top right clicking "Block User".

How to use Teassst?

What content am I allowed to post?

Please make sure all your uploads are in accordance with the Terms & Conditions.

How do I upload images & videos?

You can upload new content by clicking the plus symbol. There are 3 types of content:

1. Free Post - anyone that is logged can view the post
2. Premium Post - anyone that has subscribed to your account can view the post
3. PPV (Pay Per View) - anyone that purchased this specific post can view it

FAQ FANS

How can I register?

You can easily register with your Email or via Twitter and Google. When registering with your email you will need to verify your email address with the link that was sent to your email address.

Is the registration free?

Yes, signing up on Teassst is completely free of charge. There are NO fees. As a free user you can follow other creators and see their public posts. In order to see their premium posts or PPV, you need to add a payment method.

Payments

Which payment methods are available?

At Teassst you have different payment methods. These include Debit Card, Credit Card and SEPA direct debit (lastschrift) for our European fans via our payment provider CCBill.com. We also support Crypto payments using Coinpayments.com.

Account - Personal Data

How can I change my username

To change your Teassst username please click on "Edit Profile" or by clicking here.

Where can I find the Terms & Conditions and Privacy Policy?

Here you can find the Terms & Conditions and Privacy Policy.

How do I cancel a subscription?

You can find all your subscriptions under "My Subscribers". Go to the user's page by clicking on it's Username. Simply click on the subscription and a popup will appear asking if you really want to cancel the subscription. If you have any questions you can always contact us here https://teassst.com/contact.

Alternatively you can also cancel your subscription with the email you received from our payment provider CCBill.com or by visiting https://support.ccbill.com.

Account - Security

How do I change my email address?

Please login to your account and head over to "Settings > Security" or by clicking here. If you are signed up via Social Login (Twitter or Gmail) you can not change your email address by yourself (yet). Please contact us via our support forum here.

How do I change my password?

Please login to your account and head over to "Settings > Security" or by clicking here.

How to use Teassst?

How do I contact a creator?

You can message a creator by first subscribing to their content. Some creators also allow free followers to be able to message them. If there is a message button, simply click it.

Can I upload content?

No, only verified creators can upload content.

If you question was not listed here, feel free to contact us: https://teassst.com/contact